FAQ

Functional Medicine

Dr Menka is the first and very few fully certified Functional Medicine practitioner in Asia with over two decades of experience in the medical field working at the best hospitals in London, Singapore and India.
She is passionate about empowering her clients to heal their bodies, regain vitality, and achieve vibrant health and happiness. She focuses on you as an individual rather than just the disease and helps you to see the big picture. One of her favourite quotes is, “Health is not just absence of disease; it is also living a full life by balancing body, mind and soul.” Her aim is to help you achieve optimum health and vitality, whether you are seeking advice for a specific problem or just want to optimize your wellness.

Functional Medicine is a new paradigm of healthcare that recognizes the importance of addressing underlying causes of disease. Functional medicine practitioners work with each patient as a whole person, not just a set of symptoms. They use laboratory testing to identify nutritional deficiencies, hormonal imbalances, microbial infections and other factors that may be contributing to chronic illness. Unlike other approaches, functional medicine always considers any past history of genetic vulnerabilities, environmental exposures and lifestyle choices which may have played a role in the development of your present health challenge. By addressing these underlying causes, we can help you achieve optimal health and well-being.
Functional medicine lifestyle recommendations include personalised nutrition plans, pharmaceutical-grade supplements, proper movement, sleep and stress-management techniques, all of which improve bio-individuality and promote optimal health.

Yes! Most chronic illnesses are lifestyle diseases. Clinical research indicates that lifestyle factors such as diet, sleep, movement, stress and relationships are likely to have the biggest impact on the broadest range of conditions. The functional Medicine approach begins by identifying which one or many of these factors is the cause of illness.

The time you need to feel better will vary from person to person and from condition to condition. The complexity of your illness, how long you have been sick, and how well your body responds to the protocol all play a part in how soon you can expect results. Chronic illnesses develop over a long period and working on their root cause requires patience.

The good news is, once you remove the cause of your illness and not just the symptoms, you will walk away with long-term health benefits and a lifestyle which is suited to keep you in good health long term.

Appointment & Consultations

Monday: 10am – 3pm @ Core Collective Dempsey


Tuesday: 2pm – 7pm @ Core Collective Dempsey


Wednesday: Closed


Thursday: 10am – 3pm @ Core Collective Anson


Friday: online consultations from 10am – 2pm, 4pm – 6pm


2nd & 4th Saturday of the month: 10am – 1pm @ Core Collective Dempsey


Sunday: Closed

Core Collective Dempsey: 27A, Loewen road, Singapore 248839


Core Collective Anson: 79 Anson Rd, #21-01, Singapore 079906

We encourage you to review the information on our website and read our FAQ before you make an appointment with us.
There are several ways in which you can book an appointment with us.

If your insurance is very comprehensive and covers functional medicine or nutrition, then only our services can get covered. Please check with your insurance provider to check if they cover these services

No, we don’t work with any private hospitals.

You should carry on with your medication prescribed by the doctor. Functional programs are
made in a way that they do not interfere with your medication. In case you want to stop or start
these medications, please discuss them with the doctor who prescribed them to you.

This is highly dependent on your diagnosis, and the duration & severity of your health issue, usually, we advise anywhere between 3-8 sessions.

Yes. We understand the value of face-to-face time with your practitioner. However, we also realize that travelling is not always feasible. We are open to telehealth options as we treat patients worldwide who are seeking functional medicine. Thus, if you prefer to use video conferencing technology like Zoom, we can meet your needs as well.

Online sessions will be via Zoom. The link will be sent to you 1 day before the consultation once the payment for the consult is settled.

The Functional medicine consultation fee is the same for all our consultations (worldwide) and ranges between $200 to $295 (Singapore Dollars) for 30 minutes to 1-hour consultation.

During the 60-minute initial consultation, we will perform a detailed review of your medical history and previous lab work (if any). We will evaluate any supplements you are currently taking and discuss your current diet and habits relating to your health. In this session, we will identify the root cause of any health concerns and recommend functional tests based on your situation. Additionally, we will answer any questions you may have about our services.
Within a week of your initial consultation, we will outline a proposed functional program that targets your needs and goals.

To fully understand your health and wellness, we need a quick overall assessment. We will send forms for you to complete and return online to give us some information about your current health, and to help us make sure that the program you get is exactly what you need.
Of course, if you prefer to fill it in and bring it with you, that’s also an option. You may also come 30 minutes early and fill out the forms in the clinic. If there are any relevant lab test results please send them to us before your appointment.

After the initial consultation, the first follow-up will take place within the first week. In this session we will be making a foundational functional program that will help you start healing your imbalances and improve your symptoms. The subsequent follow-ups can be scheduled every month with each appointment dedicated to working on one imbalance (one report) at a time, healing your body systematically and step by step with our approach.

Yes, we do! We take an entirely different approach to weight loss. We look at the whole person to determine the underlying reasons you might be overweight – including genetics, nutrition, metabolic, hormonal, environmental or other factors.

We create a customized protocol based on your particular needs. We believe that this comprehensive approach not only helps you reach your goal weight but maintain it and great health for your lifetime.

We take a holistic, in-depth approach to weight loss. Our approach combines a customized protocol with a holistic, personalized program to help you reach your goal weight and great health for your lifetime. We look at the whole person to determine the underlying reasons you might be overweight – including genetics, nutrition, metabolic, hormonal, environmental or other factors. Our goal is to help you reach and maintain your ideal body weight while maintaining great health for your lifetime.

Details for the membership program will be shared after your first consultation.

Functional Testing

The test(s) will be arranged within a week or two of the first consultation and after payment has been made.

We will send the test kit to your place and instructions on how to collect the samples will be in the test kit. You will also receive an email with the instructions on how to send the samples to the lab overseas with our courier partners. . After the collection of the sample is done, you will need to let us know one working day in advance and we will arrange a courier to pick up your samples and take them to the respective laboratories.

Increasingly in the Functional Medicine healthcare space, clients are being over-tested and over-supplemented. In our opinion, there is a lack of appreciation for the foundational elements that make up Functional Medicine.

The cost of functional testing is approximately between $200 to $700. Dr Menka will advise which tests to go for after the first consultation.

It will take 3-4 weeks, not inclusive of holidays to receive your results.

Supplement Order

The cost of the supplements usually ranges from $30 to $70. You can find the prices on our website www.nutranourish.shop

We offer two types of courier service one is 3hr delivery ($12) and the other is next day delivery ($5). Courier is arranged within 1-2 working days of the order. You can also choose to pick up the supplements from our clinic (address on the contact page).

Yes, please give us 1 working day notice with the details of your order and a screenshot of the paid invoice so that we can get your order ready for pick up from our Dempsey clinic (address on the contact page)

Yes, we do free next day delivery (arranged within 1-2 working days) for orders above $200 within Singapore

It will take 3-4 weeks, not inclusive of holidays to receive your results.

Contact us at admin@Nutranourish.com and we’ll contact the courier company directly. We’ll make sure you get your vitamins as soon as possible. Please note that we use a third-party courier service and we are not responsible for any delay caused by them

Once the supplements are sold, we do not refund or exchange any supplements.

We ship to Singapore, Indonesia, India, Bangladesh and Malaysia etc.
The cost of overseas shipment is usually between $8 – $70 (estimated 100g – 2kg) depending on the weight of the supplements.
Please note that once you have placed your order on our website, we will email you regarding the courier fees for your country. You will need to pay the customs fees in your country and we are not responsible for any customs delays which might happen in your country.

Don’t worry as we have been regularly shipping to India from Singapore. We will arrange for the supplements to be shipped from Singapore to India through our courier service. The shipment usually reaches India in 2-3 days. Once the shipment has reached India:

  • A No Objection Certificate (NOC) will be issued to your address for you to sign and acknowledge the courier. This is required for any shipping imports in India to say that they have no objection to the mentioned details in the document.
  • You will be informed by DHL India through an automated message to upload your KYC document via a link to upload your personal documents such as your identity card, passport etc. to verify your identity and address as a receiver.
  • These documents will be recorded and saved in the database of DHL India. Therefore, you may not be required to upload it again in the future.
  • You will also be informed about the courier fees and incurred taxes through a message to pay online via DHL. The custom tax fees are around 40% in India.
  • If there are any issues regarding the documents and payment, you will be notified.
    Otherwise, your courier will proceed to be delivered.

Fees & Payment

Your health is your most important asset, isn’t it? If you are looking to experience great health, but are hesitant to leap, just remember Functional medicine program is the best investment you can make to get your health back on track. Our program usually takes three to eight appointments, but most of our patients say it’s worth every penny to see long-lasting follow-up results. The cost of lab tests, supplements, and follow-up visits are also important factors when evaluating the costs of this program. Your health is our top priority. One of the best ways to achieve optimal health is through functional medicine, start investing in your health today.

We offer free delivery for orders above $200. You can also join Nutra Nourish’s membership or supplements subscription to get up to a 10% discount on supplements.

We accept PayNow and NETS for local clients. For those residing overseas, we accept payment via Bank Transfer, Credit Card, PayPal and Transferwise.

We offer payment plans if you choose one of our membership programs.

Cancellation

If you need to cancel your appointment, please do so 24 hours prior to the specified date, and reschedule for a more suitable time. You may do so twice without losing the deposit. If you cancel within 24 hours you will be charged $100 last minute cancellation fees.

Your appointment is reserved especially for you and we appreciate your commitment to being on time. If you need to cancel your appointment, please do so 24 hours prior to the specified date, and reschedule for a more suitable time. You may do so twice without losing the deposit. If you cancel within 24 hours, you will be required to pay for the $100 cancellation fee for the clinic’s lost time and inconvenience. Thank you for understanding and working with us on this policy.

Overseas

We will send the test kit to you in your country once the payment is made within 1-2 weeks. After doing the test and collecting the samples, we will send you the details to arrange for our partner courier to pick it up from your place and send it to the respective laboratories.

Yes, you can order the supplements from our website (www.nutranourish.shop)and we will get it delivered to you or we can let you know the best ones available in your own country.

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